Fair Use

RenderHelm is shared by everyone who uses it. This policy keeps it fast and dependable for all of us, and is part of the Terms of Service and the company-wide Keelhelm Acceptable Use Policy. The general conduct rules that apply to every Keelhelm service — what you must not do — live in that policy; this page adds the RenderHelm-specific operational limits on top. It applies to every plan, including the free one.

Rate limits

Each plan has a per-minute rate and a monthly render-token budget, listed on the pricing page. Going over the rate returns a rate_limited response; going over your monthly budget returns quota_exceeded. These protect the Service from spikes — back off and retry.

What you may render

Render content you own or have permission to capture. Don't use RenderHelm to infringe copyright, trademark, privacy, or publicity rights, or to misrepresent others.

No illegal or harmful content

The rules on illegal and harmful content — including child sexual abuse material, content that incites violence, malware or phishing pages, fraud, and content that violates sanctions or export laws — are set by the Keelhelm Acceptable Use Policy and apply in full to RenderHelm. We will remove such content and may report it to the authorities where required.

What we block

For everyone's safety we refuse requests that target private, internal, or reserved network addresses (our SSRF protections), and we block known-abusive destinations. These protections are not optional and are never bypassed on request.

No abuse of third parties

Don't point RenderHelm at someone else's site to hammer it, evade their access controls, or scrape it in violation of their terms. Automated, high-volume capture of a third party without their permission is not allowed.

Takedowns & reporting

We honor takedown and removal requests, including copyright notices, for content rendered or hosted through the Service. To request a copyright takedown, use the Keelhelm copyright notice form (see the Keelhelm Copyright / DMCA Policy); to report other abuse or appeal a suspension, use the Keelhelm reporting form (see how to report) or email legal (at) keelhelm (dot) com. We aim to respond within two business days.

Enforcement

If usage threatens the Service or others, we may throttle or suspend the responsible key — usually after a heads-up where time allows, and immediately when it doesn't. We'll tell you why, and you can appeal. This follows the general enforcement approach in the Keelhelm Acceptable Use Policy.